The KMW SEARCH AUDIT

Resolve complex search problems and unlock new opportunities with expert guidance from KMW’s team of search professionals.

Extensive architecture and configuration review to quickly diagnose issues with your search engine.

Tailored to fit your specific goals and outcomes and deliver quick wins within the first weeks.

120 hours of consulting time and dedicated working sessions typically spread over 5-6 calendar weeks.

Findings and recommendations are detailed in a comprehensive final report.

Delivering Real Results

The KMW Search Audit is designed to be comprehensive, yet efficient. We focus on quickly resolving pain points, simplifying operations and unlocking new opportunities by leveraging our accumulated experience, industry best practices and the latest offerings from the open source community. Here is just a sample of the outcomes our customers were able to achieve as a result of a Search Audit.

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reduction in average query latency
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reduction in bulk ingest times
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reduction of index size on disk
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reduction in heap memory usage

What we look at

Are you experiencing slow response times for certain queries? Does your search engine begin performing poorly when experiencing a spike in traffic? We will take a close look at problematic queries and identify bottlenecks in your solutions so you can serve your customers faster.

This includes things like:

  • Performance testing & benchmarking
  • Schema/mapping and analysis chain review
  • Query structure review
  • Assessment of hardware & supporting infrastructure
  • Log analysis
  • Memory utilization assessment

Is your search cluster fully utilizing your current hardware? How can your cluster topology be improved for better search performance? How does your search cluster scale ? 

We will help ensure your search cluster is sized correctly and that your team is ready to scale accordingly.

What we review:

  • Hardware and system resources
  • Data volume, frequency of updates
  • Fault tolerance and data availability requirements
  • Index, sharding, and replica strategy
  • Data distribution within cluster
  • CPU, memory and I/O usage review
  • Cluster sizing and scaling 

As part of the audit, we look closely at the overall architecture of the technology solution and how the search engine is integrated.  We will identify risks, recommended technology alternatives and identify any problematic bottlenecks or workflows.

Areas we pay attention to:

  • Overall application architecture and components
  • External component suitability and compatibility
  • Integration points with other applications
  • Search engine configuration
  • Review of roadmap features and goals 
  • Review of any custom plugins

Whether you are performing bulk ingests of relatively static data or need to provide up-to-the minute updates to your search engine, we can help resolve pain points and performance issues related to indexing. 

Areas we review include:

  • Update frequency and data availability requirements
  • Update/Commit  strategies 
  • ETL ingestion process
  • Data cleansing and normalization
  • Data enrichment
  • Data sources and source data models

Do you need help implementing a new feature or perhaps refining an existing one for a better user experience? Is your search engine retrieving the most relevant results for your users?

Areas we can assist with include:

  • Search UI review
  • Query structure review
  • Query log analysis to identify common queries and zero result queries
  • Spell Checking
  • Autocomplete / Typeahead
  • Faceting and filtering
  • Teasers (static and dynamic)
  • User behavior tracking
  • Relevancy tuning
  • Organization-specific synonym dictionaries and management
  • Multi-language search and localization

We take a look at your operations and infrastructure to ensure your system can be easily monitored and maintained. In this area we look at:

  • Monitoring and alerting
  • Security (SSL, authentication, authorization)
  • Disaster recovery and data retention policies
  • DevOps automation and CI/CD



Want to Get Started with a Search Audit?

Contact us today to learn more.

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